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Purchasing FAQs

How do I purchase Award Force?

Sign up online

  1. Go to our pricing page
  2. Choose a plan
  3. Click on the ‘Get started’ button
  4. Add Onboarding (optional, but recommended for Pro plans)
  5. Provide your billing details

or, request a quote

We are happy to provide a proposal for e-signature and account activation— simply drop us a line:

How do I purchase Good Grants?

Sign up online

  1. Complete this form for a 14-day free trial:
  2. At any time during your trial, select ‘Subscribe now’ to choose your plan and preferred payment method
  3. Your account will immediately be activated

or, request a quote

We are happy to provide a proposal for e-signature and account activation— simply drop us a line:

How do I submit a purchase order?

You can email your purchase order directly to our finance team at:

How do I make changes to my account/plan after purchase?

If you’d like to adjust your account plan or add-ons after purchase, simply chat to our client success team— they’d be happy to help.

You can reach out via these forms:

What are your payment terms?

Our payment terms for new accounts are seven days from date of invoice.

Can I pay in my currency?

You can request pricing in your choice of seven supported currencies:

  • Australian Dollars (AUD)
  • British Pounds (GBP)
  • Canadian Dollars (CAD)
  • Euros (EUR)
  • New Zealand Dollars (NZD)
  • Singapore Dollars (SGD)
  • US Dollars (USD)
    What are the payment options?

    Payment can be made by bank/wire transfer, or by credit card (surcharge may apply).

    In many cases we have local bank accounts for an easy local transfer.

    Are any taxes charged?

    It depends where your organisation is based. If you are based in:

    • Malta, 18% VAT applies
    • Australia, 10% GST applies
    • EU, without a VAT number, 18% VAT applies
    • EU, with a VAT number that you provide to us, no VAT is due
    • UK, no VAT number is required and no VAT is charged
    • Everywhere else, no tax applies
    How much does Award Force cost?

    All pricing is available here:

    How much does Good Grants cost?

    All pricing is available here:

    Do you offer discounts?

    Our mission is to create amazing products, available at the best price, and to treat all our clients equally. For this reason, we do not offer general or reseller discounts.

    However, registered charities can request a 10% discount after providing documentation proving registered charity status. Please get in touch for more information.

    Are there any service fees?

    Our products are hosted services provided to customers as a complete turnkey solution.

    Pricing is an annual subscription fee, the fee varies and depends on the purchased plan. The plan you need is dependent on your specific program needs.

    You can compare plan features and capabilities here:

    Where can I review your agreement terms & conditions?

    The agreement for both Award Force and Good Grants can be viewed at

    Can I make changes to the agreement?

    With our standard pricing structure, agreements are standardised and cannot be changed. This allows us to focus our resources on delivering and continuously improving our products, whilst meeting our agreement obligations. Our agreement has been thoughtfully prepared to be fair to you, and to us.

    Changes to the agreement can be considered under our Enterprise plans. Please get in touch for more information.

    Why does your agreement include granting publicity rights to Creative Force?

    We list a small number of our clients on our websites as examples of organisations using our products. All other disclosures about our clients (client testimonials, case studies, etc.) are done only after collaborating with and obtaining permission from our clients.

    If you don’t want us to mention your company name at all, simply contact our client success team and let us know:

    Can I review your financial statements?

    As a privately held company, we do not release our financial statements or reports. You can be assured we operate under very careful management.

    Our reputation and business sustainability depend on our financial prudence and experience— attributes that have allowed us to grow globally for >8 years. We take responsibility to our clients very seriously. Ongoing business viability is at the core of every decision we make.

    Creative Force works with many large and reputable organisations in government and private sectors, around the world. We have been able to build trust and deliver tremendous value for these, and all of our clients worldwide, time and time again.

    For examples of some of our clients: